What makes these mattresses "natural"?
The comfort layers use natural latex, wool, cotton, silk, cashgora and horsehair rather than polyurethane or memory foam, over a core of individually pocketed springs. It's the breathable, lived-in feel proper British bedmaking has used for generations, without synthetic foam.
Will it sleep cooler than my foam mattress?
Yes. Natural fillings wick moisture and move heat away from the body through the seasons, which foam struggles to do even with gel infusion. Wool and horsehair in particular help the mattress breathe rather than trap warmth against you.
What's a pillow top, and is it still natural?
A pillow top is a separate, deep cushioned layer stitched onto the top of the mattress, which is what gives a freshly-made hotel bed its plush surface. Ours are filled with the same natural fibres as the rest of the bed, not synthetic wadding, so the Pillow Top range is every bit as natural as the classic Natural range, just with a more cushioned feel and a higher spring count underneath.
What makes the Knightsbridge worth it?
The Knightsbridge is our flagship, built by a single craftsperson over three days rather than on a production line. It carries the highest spring counts we make (9,850 in the Soft, 11,304 in the Medium), is hand-layered with silk, cashgora and British wool over natural latex, and includes a fully removable pillow top you can rotate, clean or replace on its own. Lead time is 28 days because of the hand-build.
How do I choose between soft, medium and firm?
Soft suits side sleepers and lighter frames. Medium is the most universal choice and works well for couples. Firm suits back sleepers, heavier frames and anyone who wakes up sore on something softer. If you're unsure, get in touch and we'll talk through what you sleep on now before you order.
How long until it arrives, and how is it delivered?
Most mattresses are made to order with a 14 day lead time (28 days for the Knightsbridge). White glove delivery is available anywhere in mainland UK: free drop-off, or £95 to bring it to your room. Add mattress recycling for £70 and we'll take your old mattress away when we deliver.